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Email notifications for renewals
- Dan Danch
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9 years 1 month ago #77432
by Dan Danch
Email notifications for renewals was created by Dan Danch
Hi --
Is there a way to set it up so that the admin gets notification emails when a NEW subscriber signs up, but not when someone just renews their subscription? So separate the two, only get NEW and not renewals.
Thanks!
Is there a way to set it up so that the admin gets notification emails when a NEW subscriber signs up, but not when someone just renews their subscription? So separate the two, only get NEW and not renewals.
Thanks!
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- Tuan Pham Ngoc
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9 years 1 month ago #77452
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email notifications for renewals
Hi Dan
Unfortunately, it is not possible. If you really need it, you can submit a support ticket so that we can customize the code for you. However, that means you won't be able to update to future releases of the extension as when you upgrade, the modification will be lost because this is not a standard feature of the extension
Tuan
Unfortunately, it is not possible. If you really need it, you can submit a support ticket so that we can customize the code for you. However, that means you won't be able to update to future releases of the extension as when you upgrade, the modification will be lost because this is not a standard feature of the extension
Tuan
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- Dan Danch
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9 years 1 month ago - 9 years 1 month ago #77454
by Dan Danch
Replied by Dan Danch on topic Email notifications for renewals
Thanks for your response!
It is not an absolute need, but it would be "nice to have". Maybe just put it on your list of things to consider doing in the next release.
Thanks!
It is not an absolute need, but it would be "nice to have". Maybe just put it on your list of things to consider doing in the next release.
Thanks!
Last edit: 9 years 1 month ago by Dan Danch.
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- ja
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9 years 1 month ago #77902
by ja
Replied by ja on topic Email notifications for renewals
Hi Tuan,
Can anyone explain why an expired client would get renewal emails with "your plan will expire in -21 days"? I'll have to change the settings.
thanks,
John
Can anyone explain why an expired client would get renewal emails with "your plan will expire in -21 days"? I'll have to change the settings.
thanks,
John
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- Tuan Pham Ngoc
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9 years 1 month ago #77925
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email notifications for renewals
Hi John
He should not receive email like that, if he receives that email, it must be a bug
From tomorrow, I will focus working on some improvements to Membership Pro and I will review the code carefully about this case
I will update you if I found something wrong with the code
Tuan
He should not receive email like that, if he receives that email, it must be a bug
From tomorrow, I will focus working on some improvements to Membership Pro and I will review the code carefully about this case
I will update you if I found something wrong with the code
Tuan
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