MP PagSeguro Plugin not working?

  • Raphael Nunes
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9 years 2 months ago #76957 by Raphael Nunes
MP PagSeguro Plugin not working? was created by Raphael Nunes
Hello.

I bought the plugin MP PagSeguro for Membership Pro, but i think its not working...

I've already put the Token and the email for the Merchant ID field, and I'm sure the plugin is "published" (active) and the access is set to "public", but all i get is an error:
"500 Cannot proceed with the payment. You have an error in your PagSeguro setup: [HTTP 401] - UNAUTHORIZED". :(

Couldn't find any API option in the PagSeguro account that can help me too.

Can anyone help me? I really need Membership Pro working with PagSeguro. Thank you in advance.

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  • Tuan Pham Ngoc
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9 years 2 months ago #76970 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MP PagSeguro Plugin not working?
Hi Raphael

I will need your help for testing to make sure the payment plugin works with Seguro as I don't have a test account and there was some changes to the system recently

Do you have a Skype account? Could you please help contacting me ? My Skype nickname is os.tuanpn

I would like to discuss about it with you directly to see what's wrong and get it sorted

Regards,

Tuan

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9 years 2 months ago #76991 by Raphael Nunes
Replied by Raphael Nunes on topic MP PagSeguro Plugin not working?
Alright. My Assistant will contact you by skype.

His name is Leco Santos and he can provide you a Pagseguro account or anything else you need.

Thank you.

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9 years 2 months ago #77049 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MP PagSeguro Plugin not working?
Hi Raphael

Yes. Thanks. I am sorry for could not be available earlier. Had to take someone to hospital today. I will try to talk to him tonight or on tomorrow morning to get the issue sorted

Tuan

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9 years 2 months ago - 9 years 2 months ago #77081 by Leco Santos
Replied by Leco Santos on topic MP PagSeguro Plugin not working?
Hello there.

He was talking about me. I'm trying to contact you by skype discuss to the problem. Can you add me? You can find me as Leco Santos and my email is leco.gs@hotmail.com, but i've already sent you a request.

About the meeting time, well we are in Brasil and here is UTC-3. What time would be good for you?
Last edit: 9 years 2 months ago by Leco Santos.

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  • Tuan Pham Ngoc
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9 years 2 months ago #77121 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MP PagSeguro Plugin not working?
Hi Leco

I added you to my Skype contact list. Today, I think I will be busy, so we will work together on tomorrow (Saturday). Will it be OK ?

Tuan

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9 years 2 months ago #77142 by Leco Santos
Replied by Leco Santos on topic MP PagSeguro Plugin not working?
Alright. I'll be online on skype.

Thank you.

Leco.

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  • Raphael Nunes
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9 years 2 months ago #77300 by Raphael Nunes
Replied by Raphael Nunes on topic MP PagSeguro Plugin not working?
Hello Tuam, as per noticed by my assistant Leco Santos, your PagSeguro plugin did not worked at all.

We would like to honestly know if there is something your are doing about it so we can decide to move to a different component / solution for our needs, since our deadline is already expired for this question. If so, how We can did receive refund for both component and the PagSeguro plugin? As a 55,00USD solution I trully expected a better support from You Guys after almost a week from have brought all the stuff...

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9 years 2 months ago #77301 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic MP PagSeguro Plugin not working?
Hi Raphael

I was discussing with Leco again this morning but it didn't go well. There are some error messages which we might need support directly from Pagseguro, so we planned to work together again in the next one or two hours

We might need Leco to contact Pagseguro for support. Will inform you the result later today. If we could not solve the issue, I will let you know and refund the money of the purchase

Tuan

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9 years 2 months ago #77312 by Raphael Nunes
Replied by Raphael Nunes on topic MP PagSeguro Plugin not working?
I Would like to thank Tuan for your help. All issues are solved and we are very satisfied.

Thanks for this great plugin and component.

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