Subscription Selection Not Working

  • Jono
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 2 months ago #75710 by Jono
Hi,
I have setup 3 different subscriptions using membership pro - for 1 month, 3 month and 12 month subscriptions at different prices.
However, when a user selects a 3 or 12 month subscription, he/she is taken to the sign up page where they are told that they are signing up for the 1 month package?
You can see the error here: wave3technicalanalysis.com/index.php/subscribe
Any tips?

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
9 years 2 months ago #75732 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Selection Not Working
Hi

That's strange. Seems something wrong with sef router on your site.

1. Go to Membership Pro , access to Tools -> Purge URLs to reset the URL

2. Edit all plans, make sure you entered alias for all these plans

After that, check it again, the issue/error should be gone

Tuan

Please Log in or Create an account to join the conversation.

  • Jono
  • Topic Author
  • Offline
  • Premium Member
  • Premium Member
More
9 years 2 months ago #75783 by Jono
Replied by Jono on topic Subscription Selection Not Working
Thanks Tuan,
I couldn't find the tool to purge urls (i'm using version 2.0.8 on this site).
However, I checked the aliases and modified them to make sure they were different - and now the site works ok.
Thanks for your help!

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Away
  • Administrator
  • Administrator
More
9 years 2 months ago #75804 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Selection Not Working
OK enoch

That Tools menu option is only available from version 2.1.0 if I remember correctly. You should consider upgrading the site to latest version 2.2.0 and future releases to keep using updated version of the extension

Regards,

Tuan

Please Log in or Create an account to join the conversation.