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Subscription Failure Error
- Kay
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9 years 2 months ago - 9 years 2 months ago #75289
by Kay
Subscription Failure Error was created by Kay
Membership is not working I have 4 memberships and when I sign up for one it says this
Subscription failure
Your payment for the subscription was failure. Please review the reason below and try again
Reason
No such plan: membership_plan_2
please help thanks.
Subscription failure
Your payment for the subscription was failure. Please review the reason below and try again
Reason
No such plan: membership_plan_2
please help thanks.
Last edit: 9 years 2 months ago by Kay.
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- Kay
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9 years 2 months ago #75311
by Kay
Replied by Kay on topic Subscription Failure Error
Hello I'm not sure why it did that but I deleted the old memberships and added a new one now those are fine. If you know what happened please let me know thanks.
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- Tuan Pham Ngoc
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9 years 2 months ago #75341
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Subscription Failure Error
Hi Key
I can say that there is a bug in the Stripe payment plugin of Membership Pro. I see that issue (happens when you created test plans somewhere, then maybe starts again and create a new plan with the ID
That issue will be fixed in the next release (2.2.0) which I am going to release on Monday or Tuesday next week. Deleting the plan is a solution in this case, but better you should update both Stripe payment plugin and Membership Pro to version 2.2.0 when it is released next week
Tuan
I can say that there is a bug in the Stripe payment plugin of Membership Pro. I see that issue (happens when you created test plans somewhere, then maybe starts again and create a new plan with the ID
That issue will be fixed in the next release (2.2.0) which I am going to release on Monday or Tuesday next week. Deleting the plan is a solution in this case, but better you should update both Stripe payment plugin and Membership Pro to version 2.2.0 when it is released next week
Tuan
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9 years 2 months ago #75363
by Kay
Replied by Kay on topic Subscription Failure Error
Hello Thanks for the help I will be on the look out for the update.
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