Free trial shows regular price instead of zero

Hi Tuan,,

I have noticed that the plan module box shows the regular subscription price even in the free trial (with zero cost). I.e. i have a monthly subscription at $75 with a free trial for the first month (cost = 0). The plan shows the regular price (which will be charged AFTER the free trial). Unless it shows both the Zero cost for the free trial (i.e. no charge now) and also the regular price after the free trial below, it can be confusing (the client will think they have to pay for the free trial). I know that the next page shows more details and that i can write some text below the box, but still, the free trial shows $75 cost!

I am sending one screenshot as is now, and one photoshoped draft (vary basic) just to show my point.

Is there any way to fix this for free trials? They need to show $0.00 for FREE trials, with additional text below for the subscription price after the free trial. Please let me know what can we do for this.

(If we cannot have both texts/numbers, then it is better to show only 0.00 on the plan box, and then the 0.00 now + $75 after the free trial on the second page after user clicks the sign up button.) Can you implement this please?

Kind regards,
George

Also in case i need to use separate plan box module or custom html, should i just take the link that i see by hovering over the buttons? I see that both my plans have the same parameter, e.g. /sign-up?Itemid=206, is this correct to use? My plans have IDs 1 and 2, i cannot find any item/module or anything else with ID 206, that's why i am asking if i should use the whole link with this parameter.

Thank you for the information,
George

ensigcom wrote: Also in case i need to use separate plan box module or custom html, should i just take the link that i see by hovering over the buttons? I see that both my plans have the same parameter, e.g. /sign-up?Itemid=206, is this correct to use? My plans have IDs 1 and 2, i cannot find any item/module or anything else with ID 206, that's why i am asking if i should use the whole link with this parameter.

Thank you for the information,
George

George,
I'm not affiliated with JoomDonation, just a humble user of MembershipPro like yourself. However, I felt obliged to share what I know or have put in place or how I've gone about something if I can help others; as I've setup ALOT of my own site's subscription / membership system the past couple of days.

I was having the same issue as you mention above, whilst I'm delivering my Plans via a Feature Table if you like.

www.yoursitehere.com/index.php?option=co...p&view=register&id=1 (or 2, 3, 4 etc for your own plan ID)

The above link (obviously missing the main domain for posting in this thread) is what I have attached to my Plans Feature Table page 'Subscribe Now' buttons and it works just perfect, taking a signed-in user to the respective Subscription Plan page, where they submit their Personal details, payment or whatever other data you're capturing from you users whilst they're filling in the subscription plan they've chosen.



Also, I'm not claiming to know that my URL is the same schema for everybody's but just that is how I found out my plan subscribe buttons were made to work and link directly into my plan sign-up pages.

I hope the above makes enough sense and that it may indeed help you out, resolving the latter one of your two issues mentioned above.

P.S. I'd be interested to find out, if you ever solved / sorted your Free Trial issue out, as I'm moving on to the trial feature of MembershipPro next.

Regards,

Hello, and really thank you for the detailed and useful reply! I will try this as soon as i am back (in a few days) and report back to you! Hopefully it will allow me to use a custom plan box to cover my needs for the Free trial subscriptions, and work equally well for you too

@ Tuan
Hi Tuan, and happy new year! It would be great if we could also have confirmation from you just in case we are making any mistake. Also i am not sure about the difference between "id=" and "itemid=". Why is itemid the same for both my plans?

Speak to you both soon,
Take care

The Itemid is active menu item use for the link, so it is the same for two links. When you come back from holiday and ready, please submit a support ticket so that I can check it directly on your site and post your result back here

Regards,

Tuan