US States Not Populating

  • Vinny Hebert
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9 years 4 months ago #73058 by Vinny Hebert
US States Not Populating was created by Vinny Hebert
during the sign up process, the US states are not listed. just the "Select State" They are there in the backend though.

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9 years 4 months ago #73070 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic US States Not Populating
Hi Vinny

As replied via support ticket, there might be javascript conflict causing the issue. Please send us super admin account via support ticket so that we can check and solve the issue

Tuan

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9 years 3 months ago #73556 by WebMaster
Replied by WebMaster on topic US States Not Populating
How was this resolved? I am having the same issue.

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  • Vinny Hebert
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9 years 3 months ago #73557 by Vinny Hebert
Replied by Vinny Hebert on topic US States Not Populating
Send in a support ticket. They logged into the site and fixed it. Not sure what they did but it would be handy to know.

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9 years 3 months ago #73586 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic US States Not Populating
Usually, this issue happens because there is javascript conflict between Membership Pro and the js code using on your site (maybe from the template or from a module, plugin)

So if you get this issue, please submit a support ticket sending us super admin account of the site and the link to the page

We are going to check and solve the issue for you

Regards,

Tuan

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