When a client is paying his/her subscription the user is automatically assigned to the groups that I set up. On the other hand, when the client is paying on site (e.g. check) and I manually activate the plan. The client groups are not assigned as set up and have to manually adjust. Am I missing something
How did you activate the subscription record? Please go to Membership Pro -> Subscriptions, click on the Subscription record, change the status from Pending to Active
