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Expired Users not moving to anther Group

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9 years 7 months ago - 9 years 7 months ago #69211 by Garry
Expired Users not moving to anther Group was created by Garry
First thing, love this plugin!

Second; having a small problem with one feature. I have created a plan that should move expired users to a group called "Expired Members", soon as they purchase a plan it should moves them to "Members". However it's not working - It only moves them when I delete the plan from the user - Any suggestions why this is?

Third; How can I put my current users all on an expired plan?




NOTE: I've tried changing the third option in the screen shot from "Member" to "Expired Member"
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Last edit: 9 years 7 months ago by Garry.

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9 years 7 months ago - 9 years 7 months ago #69214 by Garry
Replied by Garry on topic Expired Users not moving to anther Group
UPDATE: I've noticed it does not move the user from "Expired User" to "Member", it just adds the user to "Member", keeping the "Expired User" group ticked.

I've also noticed when I edit an active payment plan on a user and select from "Active" to "Pending" and revert back this fixes tjhe problem for this user. However this is not a good option for me, need it to do it automatically. Clearly a bug.
Last edit: 9 years 7 months ago by Garry. Reason: Updated with further finds

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