automatic renewal of membership

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9 years 7 months ago - 9 years 7 months ago #67682 by Paul
automatic renewal of membership was created by Paul
Hi,

I read lots of documentation text, but cannot find the way to set things to allow my use-case.

The use-case is this:
- I want new users to be able to subscribe during a year period (from January till December) they will be paying a start-subscription amount that changes during the year: I solve this by creating several trial-subscriptions with several amounts
- at the end of the year I want the subscription to be automatically renewed at the first of January. When members want to end their subscription they have to send an e-mail or fill in a form in which they end their membership, starting te next year.
- members that do not end their membership get an invoice with the amount payable for the next year of their membership;
- they pay by bank-transfer, check, or cash, and their membership period rolls on;
- those that do not pay manually receive several reminders; after they do no respond to these remainders their subscription is manually de-activated.

I do not want a situation where members have to do something: log-in and click a renewal button other than pay the upcoming subscription amount after receiving an invoice, or ending their membership.

I do not want recurring payments: it is imposing on the members, also I understand that it only works with a paypal processor that 'nobody' uses in my country.
Members are member of a non-profit organisation, and stay member usually for a period of several years. They do not want the hassle of monthly payments, automatic withdrawals etc. They pay once a year, and that is it.

Starting form this logic I looked how to implement this in the component, and am somewhat lost in creating it.
Is this possible, and if so can you direct me to documentation, forum messages that help me on my way.

Thank you.

Greetings,
Paul
Last edit: 9 years 7 months ago by Paul. Reason: typos

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9 years 7 months ago #67690 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic automatic renewal of membership
Hi Paul

Unfortunately, I don't think it is possible to setup it using Membership Pro or any other membership extension. Normally, in Membership Pro, before the subscription expired, the extension will send reminder emails to subscriber (there are total 2 reminder emails you can setup at the moment - from next release, there will be total 3 reminder emails)

After receiving this reminder :

1. Users will have to login , access to renew membership page to process the renewal....That's how the extension works by default.

2. Maybe you can change the reminder email to guide users make payment to you (via bank transfer.....) and once you receive payment, you can login to backend of your site, check on the user subscription record and press "Renew Membership" button in the toolbar to renew / extend his membership. The limitation with this appoach is that there will be no invoice sent to the user, unfortunately

If you want it to work exactly as explained, it is not possible to setup it using Membership Pro (or any available membership extensions for Joomla) and you will have to control it in a different way. In case you cannot use Membership Pro because of this reason, you can request us for refund

Tuan

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