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2 Questions about recurring plan
- Andres Lopezvictoria
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9 years 8 months ago #67303
by Andres Lopezvictoria
2 Questions about recurring plan was created by Andres Lopezvictoria
Hi.
I imported a lot of users into Membership Pro into one kind of plan (monthly)... Everything was fine with import process, the problem is when I receive the payment into my paypal account (because all user have a suscription plan for renew) is not updated in Membership Pro, I need tu manually update.
This only happend with the user that I imported... because new users works fine. May be because thats users had a previous agreement? Is there someethin i can do ti fix this??
Last thing .. I just want to be sure that new users will be renew each month, this is the right config?
Thks
I imported a lot of users into Membership Pro into one kind of plan (monthly)... Everything was fine with import process, the problem is when I receive the payment into my paypal account (because all user have a suscription plan for renew) is not updated in Membership Pro, I need tu manually update.
This only happend with the user that I imported... because new users works fine. May be because thats users had a previous agreement? Is there someethin i can do ti fix this??
Last thing .. I just want to be sure that new users will be renew each month, this is the right config?
Thks
- Tuan Pham Ngoc
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