Renewal/Upgrade options not working

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9 years 8 months ago #66601 by WebMaster
Renewal/Upgrade options not working was created by WebMaster
The renewal and upgrade options show up on the user profile page as expected but when used the user profile page is displayed again instead of the paypal page to process the renewal or some other page for offline payment option. What am I missing here?

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9 years 8 months ago #66628 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renewal/Upgrade options not working
So you are saying that after you select a renew/upgrade option and press process button, it doesn't work? Could you please explain more details about it so that I can understand the actual issue you are having and find a solution ?

Also, what version you are using now ?

Tuan

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9 years 8 months ago #66639 by WebMaster
Replied by WebMaster on topic Renewal/Upgrade options not working
The options show up on the user profile page as expected but when I click on either one to either renew or upgrade nothing happens.....

I am using 2.0.4 version. I also have the paypal pro plugin installed but not published.

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9 years 8 months ago #66666 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renewal/Upgrade options not working
Please submit a support ticket sending us super admin account of your site (and the account you are using to renew/upgrade)

We will check to see what's causing the issue and get it sorted for you

Regards,

Tuan

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9 years 7 months ago #67676 by DaffRider
Replied by DaffRider on topic Renewal/Upgrade options not working
Hi

i have same problem with OSmembership Pro 2.0.4 or 2.0.5

i have Error 404 when i clic on renew membership

maybe JS Conflict i dont know :(

i have make special page for renew membership (workfine) but not in profile user page

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9 years 7 months ago #67691 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Renewal/Upgrade options not working

i have make special page for renew membership (workfine) but not in profile user page


=> How did you make that page? Maybe that's the reason causing the error. Please give us more information so that we can look at it and check it

Tuan

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