- Posts: 51
- Thank you received: 0
Remainder email without field name and last name
- Franco
- Topic Author
- Offline
- Senior Member
-
Less
More
9 years 8 months ago #66467
by Franco
Remainder email without field name and last name was created by Franco
Hello
Today the system sent the first reminder email to my user, to allert that subscription will expire in 6 days
The strange is that in email there is not the filds [FIRST_NAME] [LAST_NAME], infact mail starts just with "Gentile"(Dear)
You can see in the screenshot the configuration of first reminder mail and what I received.
Why that?? what is the problem??
Thanks
FRank
Today the system sent the first reminder email to my user, to allert that subscription will expire in 6 days
The strange is that in email there is not the filds [FIRST_NAME] [LAST_NAME], infact mail starts just with "Gentile"(Dear)
You can see in the screenshot the configuration of first reminder mail and what I received.
Why that?? what is the problem??
Thanks
FRank
- Tuan Pham Ngoc
- Away
- Administrator
-
9 years 8 months ago #66481
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Remainder email without field name and last name
Hi Frank
It happens to all users ? Or just happen with this specific user ? That's strange to me. Could you please submit a support ticket sending us super admin account of your site so that I can have a look at your settings to make sure it is correct?
Tuan
It happens to all users ? Or just happen with this specific user ? That's strange to me. Could you please submit a support ticket sending us super admin account of your site so that I can have a look at your settings to make sure it is correct?
Tuan
Please Log in or Create an account to join the conversation.
- Franco
- Topic Author
- Offline
- Senior Member
-
Less
More
- Posts: 51
- Thank you received: 0
9 years 8 months ago #66519
by Franco
Replied by Franco on topic Remainder email without field name and last name
Hello Tuan
Just my mistake, i dont have those fields in the email couse they are empty :blush:
Thanks
Frank
Just my mistake, i dont have those fields in the email couse they are empty :blush:
Thanks
Frank
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Away
- Administrator
-
9 years 8 months ago #66564
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Remainder email without field name and last name
OK. Thanks for the update Frank !
Tuan
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.