"Plan Already Exists" Error

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9 years 9 months ago #66297 by What No Website
"Plan Already Exists" Error was created by What No Website
I've created a plan, then deleted it and then recreated it and for some reason I get the following error when I try to subscribe:

"Plan Already Exists"

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  • Tuan Pham Ngoc
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9 years 9 months ago #66309 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic "Plan Already Exists" Error
Hi

You are using Stripe payment plugin, is this correct? If so, I can see the reason of the error. The only solution for this error is that you login to your Stripe account, delete the recurring subscription plan created for the previous subscription plan

Basically, the way it works is :

1. For each subscription plan in your system, Membership Pro will need to create a corresponding plan your stripe account.

2. For the first plan, a plan in Stripe account was created already

3. Later , if you delete the plan, create a new plan with the same setting, the system tries to create the plan with that settings again in Stripe and it causes the error

So as I said, login to your Stripe account, delete the Recurring plan so that it could be re-created by Membership Pro and it will work well

Regards,

Tuan

PS: Please post your question in Membership Pro forum in the future

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9 years 9 months ago #66333 by What No Website
Replied by What No Website on topic "Plan Already Exists" Error
Tuan

You're a star. I assumed it was Membership Pro coughing up the error as I've never come across this before but then I use PayPal not Stripe.

I guess it's a quirk of Stripe I'll have to watch out for in future.

Thanks.

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