Blank page with fatal error message

LukSkywalker
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9 years 9 months ago #66200 by LukSkywalker

Blank page with fatal error message was created by LukSkywalker

Hi!

sometimes, when I access to my website I get a blank page with the following message:

Any advice?

Regards,
Jose

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Tuan Pham Ngoc
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9 years 9 months ago #66251 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with fatal error message

Hi Jose

I am sorry. I don't have any clue about that error message. Do you know how we can see it ourself ? Does it always happen or jutst sometime happens ?

Do you know step by step how we can see it ?

Tuan

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LukSkywalker
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9 years 9 months ago #66261 by LukSkywalker

Replied by LukSkywalker on topic Blank page with fatal error message

Hi Tuan,

I can't reproduce it. It happens and goes away when I refresh the page.

But i have been checing the file involved and maybe happens when the onMembershipExpire function is called. So I think you should sorrounding lines 103-132 with a

Code:

if (!empty($plan))

; this should avoid the error.

Regards,
Jose

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Tuan Pham Ngoc
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9 years 9 months ago #66306 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Blank page with fatal error message

That sounds strange. The reason is because $plan should always be a JTable object. It also doesn't happen with any other clients so far, so I don't know exactly the reason of the error

So for now, please use the workaround you found for now !

Tuan

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