Subscriptions not being updated on renewal

Hi Taun,
I have received two recurring payments and the subscription has net been updated. Both are showing expired and they have restricted the subscribers access - I have had to manually adjust them. Is this a known bug ? Cause it was working Ok until the last update.
Cheers
Mark

Hi Mark

What version you are using? Please make sure you are having version 2.0.3 installed as we had this issue older version of the extension (2.0.0 or 2.0.1, I don't remember exactly)

Tuan

Hi Tuan,
I am using the latest 2.0.3.

Hi Mark

Please submit a support ticket sending us super admin account of your site. We are going to check to see what's causing the issue and get it sorted

Regards,

Tuan

Thanks Tuan,
Ticket submitted.