New subscriber not creating a user

Mark Skillin
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9 years 9 months ago #65278 by Mark Skillin

New subscriber not creating a user was created by Mark Skillin

Hi Taun,
I have just had a subscriber correctly sign up for a plan, No user was created in Joomla . I am using Joomla 3.4.2 (first subscriber since upgrading yesterday).
Any suggestions...
Cheers
Mark

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Mark Skillin
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9 years 9 months ago #65279 by Mark Skillin

Replied by Mark Skillin on topic New subscriber not creating a user

Hi Taun
I think I have found the reason - the subscriber used her name as the username which contains a " ' " which is not allowed in joomla. You might want to update you validations in membership pro to reflect this issue.
Regards
Mark

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Tuan Pham Ngoc
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9 years 9 months ago #65280 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic New subscriber not creating a user

Thanks for the information Mark. Will check and update the download package on tomorrow if I have enough time. Otherwise, during this weekend

TUan

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Tuan Pham Ngoc
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9 years 9 months ago #65833 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic New subscriber not creating a user

Update: Better server side validation has been added to the extension today (version 2.0.4), so you can update to this latest version of the extension to prevent this issue happens

Tuan

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