After Upgrade to 2.0.2 Can't access to Plan

  • Gerard
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9 years 9 months ago #64974 by Gerard
Hi Thuan,

I have updated Membership from 1.7.x to 2.0.1 and now to 2.0.2. During installation from 1.7.x to 2.01 some error appear (problem with xml files, sorry I have not saved error message). I have relaunched installation without error. Installation 2.01 to 2.0.2 was Ok without error.

In configuration backend all appear to be Ok, but when I want to display on frontend a plan, I have the message: OSM_INVALID_MEMBERSHIP_PLAN.

I have created a new plan and Menu item for test (type of Link: Subscription Form and Plan: new plan) , I have exactly the same error message. I have a lot of configured Email, language transalation and so on. Could you help me to fix this issue without lost current parameters.

Thank you
Gérard

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9 years 9 months ago #64990 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After Upgrade to 2.0.2 Can't access to Plan
Hi Gérard

There must be something wrong with the settings. Could you please submit a support ticket sending us super admin account of your site? We will check to see what's wrong and get it sorted for you

Regards,

Tuan

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  • Gerard
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9 years 9 months ago #65216 by Gerard
Replied by Gerard on topic After Upgrade to 2.0.2 Can't access to Plan
Hi Tuan,

I have found the problem. The website is currently installed on my dev environment before publishing. So the website is installed into my private network on NAS server. With previous version (1.7.2) if I used URL 192.x.x.x/..., considered as localhost by the NAS, all work as expected. With new version (2.0.2) and same URL I have error OSM_INVALID_MEMBERSHIP_PLAN. If I use an alias (eg: my-nas) URL my-nas/... all work as expected.

I don't know if this has to be corrected but if this solution can help someone...

Thank you
Gérard

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9 years 9 months ago #65233 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic After Upgrade to 2.0.2 Can't access to Plan
That's strange to me, but I will remember it. Also, there was small bug in version 2.0.2 (so sorry), so we fixed it and update the download package with version 2.0.3

Please download that latest version, upgrade it to your site so that you will have the most stable version

Regards,

Tuan

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