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Correct procedure when an order is marked pending.

  • Mark Skillin
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8 years 11 months ago #63697 by Mark Skillin
Correct procedure when an order is marked pending. was created by Mark Skillin
Hi Taun,
What is the correct procedure when a subscriber fails on the Paypal checkout and the order is created but marked pending. How does the user pay.
regards
Mark

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  • Mark Skillin
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8 years 11 months ago #63985 by Mark Skillin
Replied by Mark Skillin on topic Correct procedure when an order is marked pending.
I'd be grateful for a reply on this one.
Cheers
Mark

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8 years 11 months ago #64014 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Correct procedure when an order is marked pending.
Hi Mark

Unfortunately, there is no way for user to re-pay. If users choose Paypal and don't make payment for the subscription, they won't be counted as subscribers in the system

In this case, they will have to re-sign up

Tuan

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