Importing Multiple Users + Adding Subscription(s)

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9 years 11 months ago #62602 by What No Website
Importing Multiple Users + Adding Subscription(s) was created by What No Website
We're almost ready to go love with our site and will need to do the following:
  1. Import multiple Joomla users
  2. Add subscription(s) for these users

1. Can be achieved relatively easily using UserPort as I have used this before but as I have never done this with OS Membership pro I was wondering how we might manage (2)...?

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9 years 11 months ago #62650 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Importing Multiple Users + Adding Subscription(s)
Hi

If you have list of subscribers in a CSV file, I would suggest you to use CSV import feature in Membership Pro to import these subscribers. Here is the link which explain how it works joomdonation.com/forum/membership-pro/23...s-from-csv-file.html

Please try to look at it to see whether you can import using that feature?

Tuan
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9 years 11 months ago #63114 by What No Website
Replied by What No Website on topic Importing Multiple Users + Adding Subscription(s)
We have a problem with the CSV upload:

When we upload users and set a subscription start and end date the subscription needs to be made active through the admin area.

For some reason, even if we set the subscription start date a day ago or more it still shows up as inactive.

Any thoughts...?

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9 years 11 months ago #63145 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Importing Multiple Users + Adding Subscription(s)
Hi

What's the value of published column ? Please make sure the value of that column is 1 and subscription will be set as active

Tuan

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9 years 11 months ago #63150 by What No Website
Replied by What No Website on topic Importing Multiple Users + Adding Subscription(s)
`published` is indeed set to '1' but the subscription is showing as inactive.

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9 years 11 months ago #63171 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Importing Multiple Users + Adding Subscription(s)
That's strange. Could you please submit a support ticket sending us super admin account of your site so that I can quick check your data?

Tuan

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