Website emails current users when new sub occurs

  • Justin DeBrosse
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9 years 1 month ago - 9 years 1 month ago #60265 by Justin DeBrosse
Website emails current users when new sub occurs was created by Justin DeBrosse
Every time a new user signs up for an account and a subscription plan the site emails many, if not all, current users. It is only supposed to email the administrator (me).

What can be done? Thanks in advance!
Last edit: 9 years 1 month ago by Justin DeBrosse.

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9 years 1 month ago #60279 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Website emails current users when new sub occurs
Hi Justin

That's strange. I could not see any reason why it could happens. Could you please send us super admin account of your site so that I can check ?

Tuan

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9 years 1 month ago #60400 by Justin DeBrosse
Replied by Justin DeBrosse on topic Website emails current users when new sub occurs
Sure. Where should I send the information?

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9 years 1 month ago #60412 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Website emails current users when new sub occurs
Hi Justin

Just access to joomdonation.com/support-tickets.html to submit a support ticket sending me the information

Tuan

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9 years 1 month ago #60619 by Justin DeBrosse
Replied by Justin DeBrosse on topic Website emails current users when new sub occurs
Hi all,

Tuan discovered the problem. Apparently, maybe in some sort of software update, the default for new users created was changed so that new users receive admin emails by default--this was the case for me for any user created between March and June 2014, but not afterwards.

Just a heads up in case anyone runs into a similar issue. Thanks, Tuan.

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