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Paid Member Sign-Up Not Working
- Karen
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9 years 2 months ago #59464
by Karen
Paid Member Sign-Up Not Working was created by Karen
Hello,
I just started testing the paid membership sign-up option and found that it does not provide the user with a way to setup a new account. What happens is that sign-up form takes the user to Paypal but after paying there is no email sent with an activation link and no opportunity for the user to create a password either. I expected it to work like the free membership option just without the Paypal step but it didn't. Help, please.
Thank you,
Karen
I just started testing the paid membership sign-up option and found that it does not provide the user with a way to setup a new account. What happens is that sign-up form takes the user to Paypal but after paying there is no email sent with an activation link and no opportunity for the user to create a password either. I expected it to work like the free membership option just without the Paypal step but it didn't. Help, please.
Thank you,
Karen
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- Tuan Pham Ngoc
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9 years 2 months ago #59481
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
Hi Karen
There might be something with your Paypal account. Could you please login to your Paypal account (which receives payment), access to History -> IPN History to see whether there are any IPN messages? If there are, what's the status of the message ?
Tuan
There might be something with your Paypal account. Could you please login to your Paypal account (which receives payment), access to History -> IPN History to see whether there are any IPN messages? If there are, what's the status of the message ?
Tuan
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- Karen
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9 years 2 months ago #59647
by Karen
Replied by Karen on topic Paid Member Sign-Up Not Working
Hi Tuan,
I don't see any messages only the history of the transaction - payment and refund.
Karen
I don't see any messages only the history of the transaction - payment and refund.
Karen
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- Tuan Pham Ngoc
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9 years 2 months ago #59662
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
Then Paypal IPN is disabled in your Paypal account and you will need to enable it. When you enable Paypal IPN, Paypal will ask for IPN url, just enter URL of your site into that field
After that, please check it again and let me know the result
Tuan
After that, please check it again and let me know the result
Tuan
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- Karen
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9 years 2 months ago #59678
by Karen
Replied by Karen on topic Paid Member Sign-Up Not Working
That was the problem, Tuan. It's working as expected now. Thank you so much!
Karen
Karen
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- Tuan Pham Ngoc
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9 years 2 months ago #59687
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
That's great. Thanks for the update
Tuan
Tuan
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- Tuan Pham Ngoc
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9 years 2 months ago #59688
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
That's great. Thanks for the update
Tuan
Tuan
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