Paid Member Sign-Up Not Working

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9 years 2 months ago #59464 by Karen
Paid Member Sign-Up Not Working was created by Karen
Hello,
I just started testing the paid membership sign-up option and found that it does not provide the user with a way to setup a new account. What happens is that sign-up form takes the user to Paypal but after paying there is no email sent with an activation link and no opportunity for the user to create a password either. I expected it to work like the free membership option just without the Paypal step but it didn't. Help, please.
Thank you,
Karen

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9 years 2 months ago #59481 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
Hi Karen

There might be something with your Paypal account. Could you please login to your Paypal account (which receives payment), access to History -> IPN History to see whether there are any IPN messages? If there are, what's the status of the message ?

Tuan

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9 years 2 months ago #59647 by Karen
Replied by Karen on topic Paid Member Sign-Up Not Working
Hi Tuan,
I don't see any messages only the history of the transaction - payment and refund.
Karen

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9 years 2 months ago #59662 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
Then Paypal IPN is disabled in your Paypal account and you will need to enable it. When you enable Paypal IPN, Paypal will ask for IPN url, just enter URL of your site into that field

After that, please check it again and let me know the result

Tuan
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9 years 2 months ago #59678 by Karen
Replied by Karen on topic Paid Member Sign-Up Not Working
That was the problem, Tuan. It's working as expected now. Thank you so much!
Karen

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9 years 2 months ago #59687 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
That's great. Thanks for the update

Tuan

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9 years 2 months ago #59688 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paid Member Sign-Up Not Working
That's great. Thanks for the update

Tuan

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