User profiles plans missing

  • ken adcock
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10 years 6 months ago #58368 by ken adcock
User profiles plans missing was created by ken adcock
I have 3 of my subscribers that were not showing up in the members list. Everything looks right when I check the subscribers list, but when I look at the profiles list, there is no plan listed for them which is why, I guess that they don't show up in the member list. I have re-saved each plan and each of the members with no success. Here are screen shots of the two items.

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10 years 6 months ago #58394 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic User profiles plans missing
How did you create these subscribers ? Maybe you deleted the profile record of these subscribers ? You can submit a support ticket so that I can check and correct the data of these records for you

Tuan

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  • ken adcock
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10 years 6 months ago #58399 by ken adcock
Replied by ken adcock on topic User profiles plans missing
They signed up and paid online. I will submit a support ticket.

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