Stripe Extension Blank Page at Checkout

Hi,
I bought the stripe extension and it doesnt seem to work. At checkout I get a blankpage and it doesnt allow checkout. I deactivated paypal to use stripe only and this is what happened. I bought the extension around a week or so ago. Is it also possible to show both stripe and paypal as the checkout option or does it allow just one ? Thanks.

Hi Kay

Maybe the reason is because your plan is recurring subscription plan and the Stripe payment plugin didn't support recurring payment

I just updated Stripe payment plugin download package yesterday to support recurring subscription. Please download the plugin again, follow the instruction and setup it and it will work well (you might have to uninstall the old stripe payment plugin before installing the updated one)

Tuan

Hi,
It doesnt work after putting in the users information and hitting process it shows the page I've attached to this post. It doesnt even allow me to input any credit card information.

There might be some javascript conflict on your site and it causes the issue. Please submit a support ticket sending us super admin account of your site and the link to the page so that I can check to see what's wrong and get it sorted.

Tuan

Hi,
I see the problem I think its a bug. When I fill the form out and keep the country on United States the credit card form for stripe doesnt load. However when I change the country then stripe loads what could cause this problem ??

Please read my last message I made a correction on the post on this topic.

Seems strange to me. Could you please submit a support ticket so that I can check it directly on your site ?

Tuan

submited !

Thanks. I will try to look at it later today (or maybe on tomorrow morning). It is Sunday morning here now

Tuan

ok no problem !!