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Bug in renew subscription

  • bindCommerce
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10 years 2 months ago - 10 years 2 months ago #56850 by bindCommerce
Bug in renew subscription was created by bindCommerce
www.bindcommerce.com/video-file/20150127-error-membershipro.flv

This bug does not happen with a new subscription, but only with the renewal.

You can try the new subscription:

www.bindcommerce.com/it/servizio/attiva-...ss-30-gg/sottoscrivi
Last edit: 10 years 2 months ago by bindCommerce.

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10 years 2 months ago #57235 by bindCommerce
Replied by bindCommerce on topic Bug in renew subscription
Hi,
have you any news about this?

Thanks

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10 years 2 months ago #57289 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Bug in renew subscription
Sorry. Could you please explain exactly the issue you are having? I will check to see what's wrong and get it sorted

Regards,

Tuan

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10 years 2 months ago #57295 by bindCommerce
Replied by bindCommerce on topic Bug in renew subscription
Hi,
in the renew process the price of the options replaces the price instead of adding.

In a new subscription works well

Thanks

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10 years 1 month ago #59124 by bindCommerce
Replied by bindCommerce on topic Bug in renew subscription
Please, please, please !

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10 years 1 month ago #59129 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Bug in renew subscription
Hi

Could you please help checking this issue in version 1.7.0 ? If it still happens, please submit a support ticket sending us super admin account of your site. We will check and get the issue sorted during this weekend

Tuan

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