Why is it auto activating?

Tuan,

We have configured Membership pro according to the directions and set it for admin approval before users can log in. As soon as the payment is processed for the subscription, they get the confirmation email with their username and password to log in however, we never approved them. Also since we did not have to activate their account no activation email goes out with a link to verify their email either. Please help.

Herman

Hi

Maybe the reason is because you set the config option "Only create user account when membership active/approved" to Yes and that's the reason causing the issue? Could you please set that config option to No and check it again?

Tuan

Tuan,

I will try that and let you know. Thanks!