Issues Registering + Paying at the Same Time

  • Gabriel Abud
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10 years 3 months ago #55456 by Gabriel Abud
Issues Registering + Paying at the Same Time was created by Gabriel Abud
I am trying to include registration integration. However, when you fill out the details to register and make a payment it does not process the membership pro subscription, it only creates a new Joomla account. Is this a known bug? I am using Membership Pro 1.6.4 and Joomla version 2.5.27

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10 years 3 months ago #55507 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues Registering + Paying at the Same Time
Hi Gabriel

I didn't see anyone reporting issue like this. If it is possible, could you please upgrade to latest version of Membership pro (version 1.6.8) and check it again ? If the issue still happens, please submit a support ticket so that I can help you

Tuan

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  • Gabriel Abud
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10 years 3 months ago #55860 by Gabriel Abud
Replied by Gabriel Abud on topic Issues Registering + Paying at the Same Time
I upgraded to the latest version and am still having the same problem. It redirects to the index page (which is what happens when you register a normal account) and doesn't show the subscription in the back-end. However, when I go back and make the same payment after being logged in, the subscription goes through just fine. I'm very confused at this point. Any ideas?

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10 years 3 months ago #55872 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Issues Registering + Paying at the Same Time
Hi Gabriel

I am sorry, I don't have any clue about it. Maybe something special on your site causing this issue. Could you please submit a support ticket sending us super admin account of your site? We are going to check to see what's wrong and get it sorted for you

Regards,

Tuan

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