Retain registered status for expired memers

  • Alison
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10 years 4 months ago #54226 by Alison
Hi

When a membership expires I still want the user to be able to login to use the renew button.
I have upgraded and next to 'Assign to Joomla Groups when subscription expired' I have chosen 'Registered'
but this does not seem to have worked as I thought it would.
Any help appreciated.

Thanks
Alison
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  • Tuan Pham Ngoc
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10 years 4 months ago #54252 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
Hi Alison

Do you know how we can check and see the issue ourself ?

Tuan

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10 years 4 months ago #54253 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
For your simple requirement, I don't think you need to choose any Group in "Assign to Joomla groups when subscription expired", just don't choose any groups in that setting and it should work well

Regards,

Tuan

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10 years 4 months ago #54385 by Alison
Replied by Alison on topic Retain registered status for expired memers
I will try this and let you know tomorrow if it works.

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10 years 4 months ago #54437 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
Yes Alison.

Please try it and let us know the result

Regards,

Tuan

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10 years 4 months ago #54508 by Alison
Replied by Alison on topic Retain registered status for expired memers
Hi Tuan
That did not work.
I will raise a ticket

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