Retain registered status for expired memers
- Alison
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10 years 4 months ago #54226
by Alison
Retain registered status for expired memers was created by Alison
Hi
When a membership expires I still want the user to be able to login to use the renew button.
I have upgraded and next to 'Assign to Joomla Groups when subscription expired' I have chosen 'Registered'
but this does not seem to have worked as I thought it would.
Any help appreciated.
Thanks
Alison
When a membership expires I still want the user to be able to login to use the renew button.
I have upgraded and next to 'Assign to Joomla Groups when subscription expired' I have chosen 'Registered'
but this does not seem to have worked as I thought it would.
Any help appreciated.
Thanks
Alison
- Tuan Pham Ngoc
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10 years 4 months ago #54252
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
Hi Alison
Do you know how we can check and see the issue ourself ?
Tuan
Do you know how we can check and see the issue ourself ?
Tuan
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- Tuan Pham Ngoc
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10 years 4 months ago #54253
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
For your simple requirement, I don't think you need to choose any Group in "Assign to Joomla groups when subscription expired", just don't choose any groups in that setting and it should work well
Regards,
Tuan
Regards,
Tuan
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- Alison
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10 years 4 months ago #54385
by Alison
Replied by Alison on topic Retain registered status for expired memers
I will try this and let you know tomorrow if it works.
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10 years 4 months ago #54437
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Retain registered status for expired memers
Yes Alison.
Please try it and let us know the result
Regards,
Tuan
Please try it and let us know the result
Regards,
Tuan
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- Alison
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10 years 4 months ago #54508
by Alison
Replied by Alison on topic Retain registered status for expired memers
Hi Tuan
That did not work.
I will raise a ticket
That did not work.
I will raise a ticket
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