notification of uncompleted paypal transaction

Hi Tuan

Is there anyway to get a notification of a subscriber who chooses PayPal and then does not complete?

Some of our members are a bit techno fearful and panic when it goes to PayPal and therefore just close the screen without completing.

We do check regularly for these 'pending' subscriptions, but it would be more efficient for us if we could get an email notification.

Thanks for you time (and your excellent products).

Alison

Hi Alison

At the moment, we don't have a feature like that. Infact, we planned (because some customers requested) to add a plugin so that the pending records like that will be removed automatically from the system after a certain amount of time (configurable).

In your case, I guess you will need to develop a plugin to send notification emails to you to let you know about the Pending - Not completed subscription

Regards,

Tuan