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- Bill Van Vlack
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10 years 8 months ago - 10 years 8 months ago #47913
by Bill Van Vlack
Email messages was created by Bill Van Vlack
I'm running a test site, and imported some new users. I set their emails to be sent to me. The email I received is not correct. Here is the Subscriber:
And here is the email.
And here is the email config page
Note that the last name and expire date did not populate, and the 'Number Days' did not calculate properly.
Please let me know how these issues can be corrected.
And here is the email.
And here is the email config page
Note that the last name and expire date did not populate, and the 'Number Days' did not calculate properly.
Please let me know how these issues can be corrected.
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Last edit: 10 years 8 months ago by Bill Van Vlack.
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- Tuan Pham Ngoc
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10 years 8 months ago #47959
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email messages
Hi
For the [LAST_NAME] field, I don't understand why it does not work. Maybe there is special characters in the tag when you view SOURCE of the message ? Could you please check ?
Regards,
Tuan
For the [LAST_NAME] field, I don't understand why it does not work. Maybe there is special characters in the tag when you view SOURCE of the message ? Could you please check ?
Regards,
Tuan
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10 years 8 months ago - 10 years 8 months ago #47962
by Bill Van Vlack
Replied by Bill Van Vlack on topic Email messages
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Last edit: 10 years 8 months ago by Bill Van Vlack.
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10 years 8 months ago #48009
by Bill Van Vlack
Replied by Bill Van Vlack on topic Email messages
Upon closer inspection, I find that [LAST NAME] should be [LAST_NAME] and [EXPIRE DATE] should be [EXPIRE_DATE], The underline was missing in the templates. Pretty sure this is the way it came as installed, so you might want to revise your email templates here.
I haven't tested this, but I will.
I haven't tested this, but I will.
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- Tuan Pham Ngoc
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10 years 8 months ago #48038
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Email messages
Ah, Yes. Thanks for letting me know. For some reasons, I checked the installation package and my local computer and still see that it has correct tags :
[LAST_NAME] not [LAST NAME]
[EXPIRE_DATE] not [EXPIRE DATE]
So to be honest, I don't have any clue why it happens on your site. Glad you figured it .
Regards,
Tuan
[LAST_NAME] not [LAST NAME]
[EXPIRE_DATE] not [EXPIRE DATE]
So to be honest, I don't have any clue why it happens on your site. Glad you figured it .
Regards,
Tuan
Please Log in or Create an account to join the conversation.
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