Log of renewal notice emails sent to subscribers

  • Tracy Drummond
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9 years 9 months ago #47733 by Tracy Drummond
Log of renewal notice emails sent to subscribers was created by Tracy Drummond
Where can I see a log of the emails Membership Pro has sent?
How can I troubleshoot this?

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9 years 9 months ago #47750 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Log of renewal notice emails sent to subscribers
Hi Tracy

We don't log the email sent from Membership Pro. I think the only way we can track the email is contacting your hosting provider and ask them about it.

Maybe they will have the logs somewhere ?

Tuan

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  • Tracy Drummond
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9 years 9 months ago #47772 by Tracy Drummond
Replied by Tracy Drummond on topic Log of renewal notice emails sent to subscribers
How do I know if expiration notices are being sent? :ohmy: This is important. I have been live for a few weeks after migration from AEC.

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9 years 9 months ago #47773 by Tracy Drummond
Replied by Tracy Drummond on topic Log of renewal notice emails sent to subscribers
I have been trying to test this but cannot seem to make it a go.

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9 years 9 months ago #47786 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Log of renewal notice emails sent to subscribers
Hi Tracy

The solution would be adding a parameter called css email to the reminder plugin which will send a copy of the reminder email to the email you entered so that you can keep track of it. Give me 2 or 3 days from today for this development/

Regards,

Tuan

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9 years 9 months ago #47787 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Log of renewal notice emails sent to subscribers
Hi Tracy

The solution would be adding a parameter called css email to the reminder plugin which will send a copy of the reminder email to the email you entered so that you can keep track of it. Give me 2 or 3 days from today for this development/

Regards,

Tuan

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