Translation issue

Hi,
I am having an issue with the translation not showing up properly on my website when I link to any of the menu options. For example, instead of it just showing, "Categories" at the top, it shows "OSM_CATEGORIES". I also noticed that under "Translation" in the dashboard there are no translations for "OS Membership" but all of the translations are listed only under "OS Membership-backend". Is that how it should look? Perhaps I haven't set something up correctly. Thanks for your help.
Karen
P.S. I have purchased the updated version but have not received a download link yet.

Hi Karen

Seems the language file is broken on your site for some reasons. Please send us admin and FTP account of your site. I will check to see what's wrong and get it corrected for you.

Regards,

Tuan

Hi Tuan,
I'm wondering if this problem would be fixed once I install the updated version. I still don't have access to the download. Did you receive my email reply on that? Thanks for your help.
Karen

Hi Karen

I am sorry. It seems I didn't receive your email. Could you please send it again to services@joomdonation.com and I will send the updated version to you.

Install and publish it should solve your issue.

Regards,

Tuan

Okay, I have recent the email. Thank you, Tuan.

Hi Karen

You can now access to My Downloads menu item, see your order and download the extension from there.

Regards,

Tuan