Inserting image

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9 years 10 months ago #47033 by trevor
Inserting image was created by trevor
Hi I have created a url restriction and this seems to be working ok, I get redirected to the subscription page :)

However in the plan description I want to insert an image however when I do it strips the image and I am left with partial html!

I tried to enter source code, <img src="images/Boards.PNG">

This inserts the image but when I click on save it again strips the code!

Is there something I am missing??

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9 years 10 months ago #47058 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
Hi Treveor

That's strange. We have none of customers reporting the issue like this before. Could you please submit a support ticket sending us admin and FTP account of your site so that we can check to see what's wrong and get it fixed ?

Regards,

Tuan

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9 years 10 months ago #47061 by trevor
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Sure I will do that now

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9 years 10 months ago #47080 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
OK Trevor. I will have a holiday from tomorrow and only come back to office on Monday. But I will assign your ticket to one of my staff and we will solve it (they still work on tomorrow and on Saturday while I am not at the office).

Tuan

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9 years 10 months ago #47082 by trevor
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Ok, can they send me an email asap when they have done it, as it is a live site :) and I have launched it today :)


Thank you

Trevor.

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9 years 10 months ago - 9 years 10 months ago #47260 by trevor
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Hi ,It is now Tuesday, not heard anything
Last edit: 9 years 10 months ago by trevor.

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9 years 10 months ago #47329 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
Sorry Trevor. it seems I didn't see your support ticket for some reasons ? Also, you mentioned on your other forum that the extension is not going to work for you, so do you still need me to check and solve this issue ? If you want me to check and solve it, feel free to submit a support ticket

Regards,

Tuan

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