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Inserting image
- trevor
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10 years 9 months ago #47033
by trevor
Inserting image was created by trevor
Hi I have created a url restriction and this seems to be working ok, I get redirected to the subscription page 
However in the plan description I want to insert an image however when I do it strips the image and I am left with partial html!
I tried to enter source code, <img src="images/Boards.PNG">
This inserts the image but when I click on save it again strips the code!
Is there something I am missing??

However in the plan description I want to insert an image however when I do it strips the image and I am left with partial html!
I tried to enter source code, <img src="images/Boards.PNG">
This inserts the image but when I click on save it again strips the code!
Is there something I am missing??
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- Tuan Pham Ngoc
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10 years 9 months ago #47058
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
Hi Treveor
That's strange. We have none of customers reporting the issue like this before. Could you please submit a support ticket sending us admin and FTP account of your site so that we can check to see what's wrong and get it fixed ?
Regards,
Tuan
That's strange. We have none of customers reporting the issue like this before. Could you please submit a support ticket sending us admin and FTP account of your site so that we can check to see what's wrong and get it fixed ?
Regards,
Tuan
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10 years 9 months ago #47061
by trevor
Replied by trevor on topic Inserting image
Sure I will do that now
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10 years 9 months ago #47080
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
OK Trevor. I will have a holiday from tomorrow and only come back to office on Monday. But I will assign your ticket to one of my staff and we will solve it (they still work on tomorrow and on Saturday while I am not at the office).
Tuan
Tuan
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10 years 9 months ago #47082
by trevor
Replied by trevor on topic Inserting image
Ok, can they send me an email asap when they have done it, as it is a live site
and I have launched it today 
Thank you
Trevor.


Thank you
Trevor.
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10 years 9 months ago - 10 years 9 months ago #47260
by trevor
Replied by trevor on topic Inserting image
Hi ,It is now Tuesday, not heard anything
Last edit: 10 years 9 months ago by trevor.
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10 years 9 months ago #47329
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Inserting image
Sorry Trevor. it seems I didn't see your support ticket for some reasons ? Also, you mentioned on your other forum that the extension is not going to work for you, so do you still need me to check and solve this issue ? If you want me to check and solve it, feel free to submit a support ticket
Regards,
Tuan
Regards,
Tuan
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