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Urgent Strange Problem
- Kate Guy
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10 years 5 months ago - 10 years 5 months ago #46421
by Kate Guy
Urgent Strange Problem was created by Kate Guy
Hi!
I love your plugin, but we're experiencing some strangeness since upgrading. We have roughly 110 members who have been entering their information. As of today, one subscriber seems to be taking over everyone's information. The name remains, and the username, but all their other info (address, email) is being re-written with one client's info.
Are we doing something wrong? Or have others reported this issue?
I love your plugin, but we're experiencing some strangeness since upgrading. We have roughly 110 members who have been entering their information. As of today, one subscriber seems to be taking over everyone's information. The name remains, and the username, but all their other info (address, email) is being re-written with one client's info.
Are we doing something wrong? Or have others reported this issue?
Last edit: 10 years 5 months ago by Kate Guy.
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- Tuan Pham Ngoc
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10 years 5 months ago #46431
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Urgent Strange Problem
Hi Kate
I am sorry but I have no clue about it. When did you download the latest version and upgrade ? To make sure you are having latest version, please download the latest version (DOWNLOAD NOW) and upgrade it to your site again.
Hope you have a back up of the site database as I don't know why the information is over-write by the information of just one customer
Tuan
I am sorry but I have no clue about it. When did you download the latest version and upgrade ? To make sure you are having latest version, please download the latest version (DOWNLOAD NOW) and upgrade it to your site again.
Hope you have a back up of the site database as I don't know why the information is over-write by the information of just one customer
Tuan
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- Kate Guy
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10 years 5 months ago #46469
by Kate Guy
Replied by Kate Guy on topic Urgent Strange Problem
Thanks, we'll go back a day on the database and see if that clears things up.
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- Tuan Pham Ngoc
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10 years 5 months ago #46491
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Urgent Strange Problem
OK Kate. Please let us know if you need any support from us.
Regards,
Tuan
Regards,
Tuan
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