Can't configure Membership Pro

  • Vicky Oldham
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9 years 11 months ago - 9 years 11 months ago #45332 by Vicky Oldham
Can't configure Membership Pro was created by Vicky Oldham
Hello, I don't know what I could be doing wrong. I just installed membership pro and every time I try to save the configuration page, I get a message like this:

Forbidden

You don't have permission to access /administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

What do I do?
Joomla version is 2.5.20

Thanks for your help.
Last edit: 9 years 11 months ago by Vicky Oldham. Reason: Adding Joomla Version

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9 years 11 months ago #45341 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't configure Membership Pro
Hi Vicky

From what I see, it seems the server where your site is stored has a security add-on which causes this error (infact, it blocks this request from the component, might because the configuration page has many input -options).

Could you please help me contact your hosting provider ask them to check it first ? They should be able to figure out what causes the error and help us change it. This is nothing wrong with the code, I am sure !

Tuan

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9 years 11 months ago #45342 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't configure Membership Pro
BTW, you can try to empty the value of Invoice Layout config option and the configuration page should be saved properly. !

Tuan

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