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Can't configure Membership Pro
- Vicky Oldham
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10 years 6 months ago - 10 years 6 months ago #45332
by Vicky Oldham
Can't configure Membership Pro was created by Vicky Oldham
Hello, I don't know what I could be doing wrong. I just installed membership pro and every time I try to save the configuration page, I get a message like this:
Forbidden
You don't have permission to access /administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
What do I do?
Joomla version is 2.5.20
Thanks for your help.
Forbidden
You don't have permission to access /administrator/index.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
What do I do?
Joomla version is 2.5.20
Thanks for your help.
Last edit: 10 years 6 months ago by Vicky Oldham. Reason: Adding Joomla Version
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- Tuan Pham Ngoc
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10 years 6 months ago #45341
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't configure Membership Pro
Hi Vicky
From what I see, it seems the server where your site is stored has a security add-on which causes this error (infact, it blocks this request from the component, might because the configuration page has many input -options).
Could you please help me contact your hosting provider ask them to check it first ? They should be able to figure out what causes the error and help us change it. This is nothing wrong with the code, I am sure !
Tuan
From what I see, it seems the server where your site is stored has a security add-on which causes this error (infact, it blocks this request from the component, might because the configuration page has many input -options).
Could you please help me contact your hosting provider ask them to check it first ? They should be able to figure out what causes the error and help us change it. This is nothing wrong with the code, I am sure !
Tuan
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- Tuan Pham Ngoc
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- Administrator
10 years 6 months ago #45342
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Can't configure Membership Pro
BTW, you can try to empty the value of Invoice Layout config option and the configuration page should be saved properly. !
Tuan
Tuan
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