Terms and conditions box?

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11 years 2 days ago #44055 by Massimo
Terms and conditions box? was created by Massimo
I need to display "terms and conditions" in a subscription form, so I enabled the checkbox and selected an article containing the T&C text.
Now in the subscription form, if I click on "terms and conditions" the linked article just opens over the same browser window, so the subscription form page gets overwritten by the T&C page. Isn't this supposed to be a popup box?
I tried to set the "Fix Terms and Conditions issue" option and in this case the T&C article opens in a new browser window showing the home page of the website with the T&C text in it... Is there any way to get a plain and simple popup window when somebody clicks the T&C link?
Thanks.

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11 years 2 days ago #44056 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Terms and conditions box?
Hi Massimo

The extension is designed so that when users click on terms and conditions article, the terms and conditions popup will be opened on a nice popup. Maybe on your site, there is javascript conflict and that's the reason causing the issue ? Please submit a support ticket sending us admin and FTP account of your site so that we can check and solve it for you !

Tuan

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11 years 2 days ago #44066 by Massimo
Replied by Massimo on topic Terms and conditions box?
Thanks, I'll send the website details.
I'm using RocketTheme Cerulean template: demo.rockettheme.com/live/joomla/cerulean/
Is there any known conflict with this specific template?

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10 years 3 months ago #55644 by Kristine
Replied by Kristine on topic Terms and conditions box?
I am having the exact same thing...wondering if this was ever resolved. It is happening on multiple computers and with different browsers. It appears to be a Membership Pro glitch.

Any feedback on how to fix it would be great!

Thank you!

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10 years 3 months ago #55669 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Terms and conditions box?
Hi Kristine

The best way is submit a support ticket sending us super admin account of your site so that we can check to see what causes the conflict and solve it for you.

Tuan

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