Reminder Emails sent for recurring users

Hi Tuan,

Our recurring users complain that they receive the Reminder Emails, that say their account is about to expire, even though they have registered with recurring payment through PayPal. Is it possible to disable this message, or at least only have it come after a recurring payment has failed? Now everybody receives it every month, and it creates confusion.

Thanks!

Svein

Hi

The simplest solution would be edit these subscription plans, set the two parameters below to 0 :

Send First Reminder

Send second Reminder

After that, no reminders will be sent to subscribers of this subscription plan. Basically, if you don't want any reminders to be sent to subscribers of a plan, simply set "Send second Reminder " and "Send second Reminder" to 0.

Regards,

Tuan

Thanks!

Don't know how I missed that, it is pretty obvious when I look now...

Svein

hehe. Then the issue is sorted !

Tuan