Some fields in invoice not converting

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11 years 6 months ago #36642 by tms
Hi team,
I'm trying to create an invoice but some of the fields like
[FIRST_NAME] [LAST_NAME] are not converting to the real text.


burgr ring 42
Liebe/r [FIRST_NAME] [LAST_NAME],
Die Details deiner Bestellung:
[SUBSCRIPTION_DETAIL].
Thank you for renewing your subscription for Triathlon Coaching Professional.
See also my attached file

I hope you can help

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11 years 6 months ago #36650 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some fields in invoice not converting
Hi

It seems strange characters were inserted to the message. Could you please submit a support ticket sending us admin and FTP account of your site so that I can check and correct it for you ?

Regards,

Tuan

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11 years 5 months ago #37655 by Rene Morissette
Replied by Rene Morissette on topic Re: Some fields in invoice not converting

tms wrote: Hi team,
I'm trying to create an invoice but some of the fields like
[FIRST_NAME] [LAST_NAME] are not converting to the real text.


burgr ring 42
Liebe/r [FIRST_NAME] [LAST_NAME],
Die Details deiner Bestellung:
[SUBSCRIPTION_DETAIL].
Thank you for renewing your subscription for Triathlon Coaching Professional.
See also my attached file

I hope you can help


I have the same issue. I created a ticket about this, hope this will be solved.

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11 years 5 months ago #37731 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Some fields in invoice not converting
I believe I replied you via support ticket with the solution. Basically, [FIRST_NAME], [LAST_NAME], [SUBSCRIPTION_DETAIL] is not supported, you can simply use [NAME] tag.

For list of supported tag, you can see the proper invoice layout at joomdonation.com/86-membership-pro/25107...-settings.html#25613

Tuan

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