manually created lifetime subscription expired

I created two different subscriptions manually in the backend. I set the duration to lifetime. but after several minutes all subscriptions expire again and again. what is wrong? why do they expire?




sorry, wrong category, but I cannot move the topic

Hi

Could you please send me admin and FTP account of your site via support ticket so that I can check and correct the settings for you ?

Regards,

Tuan

Sorry for not responding last time, but I had to stop the project, I needed Membership Pro for.

But now I am working with this component again and i have the same problem: when I create a subscription manually in the backend, it expires after some minutes. What is wrong here?

Please help me.

Hi Klara

Could you please make sure you are using latest version (1.6.2) first ? If you could not download latest version, send an email to services@joomdonation.com. I will send the latest version to you.

Regards,

Tuan

we have the latest version.

I have send you a login for the backend, please check everything!

Hi

I checked a site from a client yesterday (not sure it was your site or not) and found that the version is not latest. Upgraded to latest version (download from My Downloads section in the site) will solve the issue.

So if it is possible, couldl you please access to My Downloads menu item, download latest version, upgrade it to your site and then check it again ?

Regards,

Tuan