Setting Up Docman

  • Lisa Jorgensen
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11 years 5 months ago #33203 by Lisa Jorgensen
Setting Up Docman was created by Lisa Jorgensen
I see that Docman was included in the Membership Pro package, and that it is enabled. But I can't figure out how to use it. I assume its purpose is to limit which documents each subscription level can access.

First question: I've set up one subscription plan so far. I've filled out the Basic Information tab for it. When I click on the Docman settings tab, it says "Please install component Docman." But it's already installed and enabled. Do I need to do something else to make this tab see it?

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  • Lisa Jorgensen
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11 years 5 months ago - 11 years 5 months ago #33221 by Lisa Jorgensen
Replied by Lisa Jorgensen on topic Re: Setting Up Docman
Bump
Last edit: 11 years 5 months ago by Lisa Jorgensen.

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11 years 5 months ago #33252 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Setting Up Docman
Hi Lisa

Are you talking about Docman from joomlatools or our EDocman extension ? Please let us know so that I can guide you more details !

Tuan

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  • Lisa Jorgensen
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11 years 5 months ago #33254 by Lisa Jorgensen
Replied by Lisa Jorgensen on topic Re: Setting Up Docman
I'm talking about Docman. It's the one that was automatically installed and enabled when I installed Membership Pro. It shows up on my extentions list as "OS Membership - Docman plugin". Are you saying that I also need eDocman? What are the differences between the two?

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  • Lisa Jorgensen
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11 years 5 months ago #33284 by Lisa Jorgensen
Replied by Lisa Jorgensen on topic Re: Setting Up Docman
I would appreciate a response, please.

Thanks,
Lisa

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  • Lisa Jorgensen
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11 years 5 months ago #33292 by Lisa Jorgensen
Replied by Lisa Jorgensen on topic Re: Setting Up Docman
What does a person have to do to get a response here? I need to get this going. It's been days now. Somebody? Anybody? :(

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  • Lisa Jorgensen
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11 years 5 months ago #33294 by Lisa Jorgensen
Replied by Lisa Jorgensen on topic Re: Setting Up Docman
Never mind. I give up. I've asked PayPal for a refund now. I'm done.

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11 years 5 months ago #33295 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Setting Up Docman
Hi Lisa

I just refunded the money of your purchase. Please forgive me, I wanted to spend this whole weekend to work on new version of one of my extension and planned to reply you on tomorrow morning.

I do hope that you will forgive me and continue working with me to solve the issue. Do you have a Skype account ? If you have one, could we talk about it via Skype ? My Skype nickname is tuanpnves and I am available right now!

Regards,

Tuan

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11 years 5 months ago #33301 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Setting Up Docman
Hi Lisa

I am not sure what timezone you are in. It is late for me here now, so I will go to bed. My timezone is GMT + 07 and I will be available fro 8:30 am my time on tomorrow morning.

Please forgive me and talk to me to get this issue sorted ! Let's move forward :).

Tuan



Tuan

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