test mode works, but production doesnt

  • Luis Daniel Lucio Quiroz
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10 years 10 months ago #31787 by Luis Daniel Lucio Quiroz
test mode works, but production doesnt was created by Luis Daniel Lucio Quiroz
I have an deployment with Joomla 3.1 and latest membership pro, working very well with paypal sandbox. But when switching to live accounts, i have this symptop:

after choosing plan, entering data and click in the checkout, user is redirected to paypal. but user is not able to loggin to make payment.

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10 years 10 months ago #31826 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: test mode works, but production doesnt
Hi Luis

What error message users see when they tried to Login ? Maybe you can send me the link to the subscription page so that I can try it myself !

Regards,

Tuan

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  • Luis Daniel Lucio Quiroz
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10 years 10 months ago #31889 by Luis Daniel Lucio Quiroz
Replied by Luis Daniel Lucio Quiroz on topic Re: test mode works, but production doesnt
netflixusa.tv/index.php/component/osmemb...ster&id=2&Itemid=101

They see something related to wrong password. When suscribing be sure you are not having a Paypal open session so you get asked to log into paypal. You will see error.

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10 years 10 months ago #31890 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: test mode works, but production doesnt
Hi

I still can login to Paypal without any problem. Here is the screen after I logged in at Paypal (when I tried to make test subscription) :

Could you have a look ? As I replied via support ticket, I could not see anything wrong here. Maybe the reason is because you are logged in to the Paypal account which is setup to received payment and Paypal doesn't allow that ?

Have you tried to ask anyone else to test it for you ?

Tuan
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