Automatic activation after subscribing - HOW?

After a new user has subscribed for a monthly subscription plan with Paypal the status of the new subscriber is "pending" BUT I want them automatically in the status "activated" and being switch to another group.

I cannot find the settings for doing this?
Please tell me what I need to do that it works proper?

kind regards,
Andreas

Hi Andreas

They should be activated automatically when he complete the payment. Have you tried it with one time subscription yet? What version of Membership Pro you are using ? Please let me know !

Tuan

Hi,
I tried it with a one time subscription (single payment for 30 days) but it doesn't work either. The status after the payment process has finished is still on "pending".

I have the following version of Membership Pro: version 1.5.5

What recommendation do you have for me?

The payment process works proper except the status changing.
I did the payment process with a real money order and everything is correct. After talking to the Paypal Technical Service they told me that there must be wrong with the script while accessing the Paypal API (return message for changing the status).

Hi Andreas

There are some reasons can cause the issue , mostly with Paypal IPN handling :

1. Maybe Paypal IPN is disabled in your Paypal account.

2. Maybe there a security plugin (like RSFirewall or Admin Tools Pro) installed on your site. These plugins block Paypal IPN messages and that's the reason it doesn't work.

For now, could you please login to your Paypal account, access to History -> IPN History to see whether there are any IPN messages ? If there are, where it is sent to and what's the status of the message !

Regards,

Tuan

If I try to active the Paypal IPN I need to write a URL into the field, otherwise I cannot activate it.
What URL do I need to write into the field in my Paypal account?

You can simply enter URL of your site !

Regards,

Tuan