Invalid Category

  • Kirralee
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11 years 7 months ago #29828 by Kirralee
Invalid Category was created by Kirralee
When someone has purchased a package (eg Package A) and they then happen to click on the packages again and select say, Package B, it tells them ‘Invalid category . . . .’

I was wondering if it would be possible to have the Sign Up button (subscription sign up page) appear at this point either instead of or as well as the ‘Invalid category’ message?

Also after signing up to Package A I thought I’d test purchasing another package. When I was logged in I couldn’t do this. I logged out and I selected the Packages. Then I worked out I had to log in again from this page rather than the home page and could proceed. But I think some people may click ‘Sign up’ and enter details again which will result in telling them the email is already in use.

So basically would it be possible to have the option of purchasing a new subscription by someone who is already logged in?

Thanks

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11 years 7 months ago #29971 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Invalid Category
Hi

The issue you mentioned is strange and to be honest, I don't really understand this issue. Could you please talk to me directly on Skype so that we can check this issue together and get it solved ? My Skype nickname is tuanpnves.

Tuan

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