Error with restricted content

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11 years 8 months ago #29276 by joe
Error with restricted content was created by joe
How can I change/edit the alert message that comes up when users try to access restricted content. at the moment it comes up with this message by default and looks incredibly messy and unprofessional.

Your are not allowed to access to this page. To access to this page, you will need to have an active membership of 1 Month Subscription OR 3 Month Subscription OR 6 Month Sunscription OR 12 Month Subscription subscription plan

This message is not changed in the configuration - Restricted Content Message either

Please advise

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11 years 8 months ago #29277 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error with restricted content
Hi Joe

That message can be changed by editing the language file. Could you please open the file language/en-GB/en-GB.plg_osmembershipurls.ini, change the message to meet your need ?

Regarding the display of the message, I think it will be simple to change it via CSS. Could you please let us know how you want to change it so that we can ask a template developer to check and change that for you ?

Regards,

Tuan

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11 years 8 months ago #29290 by joe
Replied by joe on topic Re: Error with restricted content
Hi there

I have tried doing as you said in the languages file, The only file I can find is en-GB.com_osmembership.ini

There is not a file located as you stated in previous message. I have also been into the above file and nothing lets me change the content of the display message.

All the plugins are active and also the module in my joomla backend.

Could you please advise further as this is very frustrating.
The following user(s) said Thank You: Rory Rosenbalm

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11 years 8 months ago #29294 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error with restricted content
That's strange. The language file I mentioned is the correct file. Could you please check it carefully ?

If you could not find that file, could you please submit a support ticket sending me FTP account of your site and let me know how you want to change the message and I will change it for you. It is really simple to do that !

Regards,

Tuan

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11 years 7 months ago #29636 by joe
Replied by joe on topic Re: Error with restricted content
Hi there I have tried everything to change this message and having no joy at all.

I just need it changing to the following

(To access this content you must have a valid subscription. Please sign up now to view this content)

Regards
Joe

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11 years 7 months ago #29637 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error with restricted content
Hi Joe

Could you please submit a support ticket so that I can help you ? It should be easy !

Tuan

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11 years 7 months ago #29642 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Error with restricted content
Hi Joe

I am really sorry. The correct path to the language file is administrator/language/en-GB/en-GB.plg_osmembershipurls.ini .

I corrected the text as you requested and also changed the redirect URL. Everything should work as expected now. Could you please check it and confirm ?

Tuan

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