- Posts: 6
- Thank you received: 0
Failed Payment in Membership Pro
- Tony
- Topic Author
- Offline
- New Member
Less
More
11 years 9 months ago - 11 years 9 months ago #27352
by Tony
Failed Payment in Membership Pro was created by Tony
Hi,
I would like to know what happens when someone subscribe to a membership and the next month when paypal tries to withdraw the amount and it failed, at which paypal then re-tries in 5 days.
What happen in Membership pro, on the first failure does it deactivate the membership for the user?
Upon a successful payment from paypal, does it reinstate the membership?
I would like to know what happens when someone subscribe to a membership and the next month when paypal tries to withdraw the amount and it failed, at which paypal then re-tries in 5 days.
What happen in Membership pro, on the first failure does it deactivate the membership for the user?
Upon a successful payment from paypal, does it reinstate the membership?
Last edit: 11 years 9 months ago by Tony.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
11 years 8 months ago #27434
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Failed Payment in Membership Pro
Hi Tony
Basically, Membership Pro does nothing. At that date, his subscription will be expired. If the payment was failed, the subscription won't be renewed and it is still expired, so users won't be able to access to restricted resources. In the next 5 days, if Paypal retries and the payment success, his subscription will be active again and he can access to the resources.
Does it makes sense ?
Tuan
Basically, Membership Pro does nothing. At that date, his subscription will be expired. If the payment was failed, the subscription won't be renewed and it is still expired, so users won't be able to access to restricted resources. In the next 5 days, if Paypal retries and the payment success, his subscription will be active again and he can access to the resources.
Does it makes sense ?
Tuan
Please Log in or Create an account to join the conversation.
Support
Documentation
Information
Copyright © 2024 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.