Failed Payment in Membership Pro

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11 years 9 months ago - 11 years 9 months ago #27352 by Tony
Failed Payment in Membership Pro was created by Tony
Hi,

I would like to know what happens when someone subscribe to a membership and the next month when paypal tries to withdraw the amount and it failed, at which paypal then re-tries in 5 days.

What happen in Membership pro, on the first failure does it deactivate the membership for the user?

Upon a successful payment from paypal, does it reinstate the membership?
Last edit: 11 years 9 months ago by Tony.

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11 years 8 months ago #27434 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Failed Payment in Membership Pro
Hi Tony

Basically, Membership Pro does nothing. At that date, his subscription will be expired. If the payment was failed, the subscription won't be renewed and it is still expired, so users won't be able to access to restricted resources. In the next 5 days, if Paypal retries and the payment success, his subscription will be active again and he can access to the resources.

Does it makes sense ?

Tuan

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