problem when error in payment info

  • mark landry
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11 years 9 months ago #27007 by mark landry
problem when error in payment info was created by mark landry
Hi,
If a user enters the wrong payment information, they're not notified until after they're made a joomla user. So, when they hit the back button to try again, their username and email address (the info they entered in step 1) is no longer available because it's already in the joomla user system.

Is there a way to halt the user creation until the payment goes through? Or, is there a way to change the credit card info without having to use a different password and email?

Thanx

Mark

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11 years 9 months ago #27026 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: problem when error in payment info
Hi Mark

What payment method you are using? Please let me know so that I can think about it to see whether we can find a solution for this problem.

Tuan

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  • mark landry
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11 years 9 months ago #27037 by mark landry
Replied by mark landry on topic Re: problem when error in payment info
we were using the authorize.net payment plugin, but have decided to use AEC as we're a bit behind here.
Would still like to figure this out though.
Thanx
Mark

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