IMPORTANT! Please help with trial

I'm trying to add a free 7 day trial to my subscription but when I go to process the payment I get the following error:

"The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:amount' element is invalid - The value '0' is invalid according to its datatype 'Decimal' - The MinInclusive constraint failed."

Please help!
I have several people waiting to sign up and I don't want to scare them off because of this. It was working fine without the trial.

Hi Brooke

It is a a free 7 days trial plan ? If so, please edit the subscription plan, set Recurring Subscription field to No and the issue should be solved.

Please do that and let me know the result.

Tuan

It's a 7 day free trial, then after the 7 days, they have to pay a monthly recurring fee. If I set "recurring" to "no" will they be charged the following month?

Ah, then you still have to set Recurring to Yes, not No. It seems you are not using latest version of the extension ? Could you please access to My Downloads menu item, download version 1.5.4 and upgrade it to your site then check it again ?

Tuan

Ok. When I "update" it do I just install the new package over the old one or do I have to remove the old version first?

Just install new version over the old version. No need for uninstalling.

Tuan

Great! Looks like it works! Thank you!

Great. Thanks for confirming .

Tuan