subscription renewal
- Lars Badke
- Topic Author
- Visitor
11 years 9 months ago #26121
by Lars Badke
subscription renewal was created by Lars Badke
Hi,
Is it possible to switch off the subscription renewal messages?
Thanks
Is it possible to switch off the subscription renewal messages?
Thanks
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- Tuan Pham Ngoc
- Offline
- Administrator
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11 years 9 months ago #26151
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: subscription renewal
Hi
What message you are talking about ? Could you please make a screenshot of that message so that I can guide you? If I understand your requirement correctly, you can simply go to Membership Pro->Configuration, look at Subscription renew messages tab, find the message and empty it ?
Tuan
What message you are talking about ? Could you please make a screenshot of that message so that I can guide you? If I understand your requirement correctly, you can simply go to Membership Pro->Configuration, look at Subscription renew messages tab, find the message and empty it ?
Tuan
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- Lars Badke
- Topic Author
- Visitor
11 years 9 months ago #26193
by Lars Badke
Replied by Lars Badke on topic Re: subscription renewal
Okay I know where I can find the message Configurations, but I didn't know when I empty it that it wont send a message!
I thought it'll send an empty message.
I'll try it
Thank you so much
Great service
I thought it'll send an empty message.
I'll try it
Thank you so much
Great service
Please Log in or Create an account to join the conversation.
- Lars Badke
- Topic Author
- Visitor
11 years 9 months ago #26194
by Lars Badke
Replied by Lars Badke on topic Re: subscription renewal
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- Tuan Pham Ngoc
- Offline
- Administrator
11 years 9 months ago #26250
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: subscription renewal
Hi
It seems you set Recurring Subscription field of that subscription plan to Yes and it becomes a recurring subscription. If you don't want the renewal happens automatically, you need to edit the subscription plan, set Recurring subscription to No.
Tuan
It seems you set Recurring Subscription field of that subscription plan to Yes and it becomes a recurring subscription. If you don't want the renewal happens automatically, you need to edit the subscription plan, set Recurring subscription to No.
Tuan
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