Paid offline but renewal with paypal

Hey there,

when a user paid offline (equal if he is already activated or still pending), he can go back to the subscriptions and click the 'renew' button beside the transaction. After this he's getting the option to pay with paypal.

Shouldn't it be better when there is no chance to select the renewal as long as the payment type is offline? Or is my kind of thinking wrong?! :blink:

Additionally (I already wrote it inside an old thread) there is a problem with confirmations/approvals after changing a user from pending to active - he's not getting any mail. So I have to write a mail by myself to the user after his offline-payment arrived.

Any idea for a fix?

Thanks in advance for the great support. :side:

Shouldn't it be better when there is no chance to select the renewal as long as the payment type is offline? Or is my kind of thinking wrong?!

=> I will think more about it. However, I think we should still allows him to renew the subscription if his subscription is now active (he paid for his offline payment already).

Additionally (I already wrote it inside an old thread) there is a problem with confirmations/approvals after changing a user from pending to active - he's not getting any mail. So I have to write a mail by myself to the user after his offline-payment arrived.

=> He should receive an email inform him that his subscription is now active. I will check and get back to you.

Tuan

Tuan Pham Ngoc wrote: However, I think we should still allows him to renew the subscription if his subscription is now active (he paid for his offline payment already).

Sure, but why is it paypal suddenly? He paid offline, so by clicking on 'renew' there should be the offline-setting again, not paypal. What about changing the code so the window with the offline/paypal-option would be there again?!

He should receive an email inform him that his subscription is now active. I will check and get back to you.

Thanks! Unfortunately it only worked once. I tried it many, many times and there was only ONE approval notification out of more than 10 test-payments. So the function is not completely broken.

I will check and reply you later. For now, if you have some free time, would you like to help me to test new version of the extension (I think you will like the changes in this new verison). See joomdonation.com/86-membership-pro/25670...ion-1.5.4.html#25670 for more information .

Tuan

Looking at components/com_osmembership/plugins/os_payments.php , it looks like it is not loading the offline payment option when renewing or upgrading.

I think this shouldn't be the case, offline payment options should be loaded as well during renewal or upgrading so the user can pay however he wants (not necessarily the same way as when he initially registered).

I am using version 1.5.4

At the moment, we don't allow subscribers for using offline payment for renew or upgrade. However, it seems customers like you still need this option. Please give me some time to think about it and I will update this forum post with my decision. Give me 2 more days to think about it.

Tuan

I also have a client who want the option that if they paid offline they should be able to renew also with offline payment... if there any update on this or a fix so I can get the offline payment working when people renew?

I have the same problem, need the fix for it

I have a question about this case so that I can properly implement it in the extension ? When users make payment using offline payment, if he doesn't actually make that payment, will be able to process renewal again ? Or he needs to make the first payment before making renewal ?

Tuan

Tuan,

I think it's very important to allow users to choose to renew their subscription using either offline or online payments. I'm managing a site where many of the members have registered and paid offline, but when they try to renew, they only see the PayPal option and don't know what to do. They just stop and contact the organization, and their subscription has to be reactivated manually. Could you please offer this option for users who have successfully paid offline in the past?

Thanks very much -
Anne