blank subscription plan page

  • nealbaker
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12 years 3 months ago #22774 by nealbaker
blank subscription plan page was created by nealbaker
Is anyone else having a problem with being able to edit or view the properties for a subscription plan? I just get a white page. I've tried re installing the current version I downloaded which is 1.51.

any help or clues would be appreciated.

Thanks

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12 years 3 months ago #22813 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: blank subscription plan page
Hi

Until now, I don't see any users reported this issue, so it might be something on your site causing this issue. Please submit a support ticket sending me administrator and FTP account of your site so that I can check and solve the problem for you.

Tuan

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12 years 3 months ago #23023 by ehrnst
Replied by ehrnst on topic Re: blank subscription plan page
I've got this issue now. it dosen't only apply to edit/create subscription plans, but also when users try to register.
My host have done som server upgrade today so i have submitted tickets at both sides and crossing my fingers.

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12 years 3 months ago #23071 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: blank subscription plan page
Update : I checked the issue with Martin via Skype, found out the issue and got it solved. Basically, there was a typing mistake in the Membership ID plugin and if you use that plugin, you will get the error.

This issue is now fixed in latest version. So if you get this issue, simply download latest version, upgrade it to your site to get it solved.

Tuan

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