Subsequent recurring payments showing as "Onetime"

Hi Dam

We have just noticed that if someone sets up a recurring payment, the first time it shows as 'Recurring' but then after that it shows as 'Onetime' payment.

One of our donors has asked that on their email it can show that it is a recurring payment 

This is the email

 

This is their payments list

 

Can this be resolved please.

Many thanks
Alison
 

Hi Alison,
This is quite a strange issue. Could you please submit a support ticket in the Joom Donation category so I can check it for you?
Thank you for your cooperation.
Best regards,
Dam