Subsequent recurring payments showing as "Onetime"
- Alison
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6 hours 11 minutes ago #176850
by Alison
Subsequent recurring payments showing as "Onetime" was created by Alison
Hi Dam
We have just noticed that if someone sets up a recurring payment, the first time it shows as 'Recurring' but then after that it shows as 'Onetime' payment.
One of our donors has asked that on their email it can show that it is a recurring payment
This is the email
This is their payments list
Can this be resolved please.
Many thanks
Alison
We have just noticed that if someone sets up a recurring payment, the first time it shows as 'Recurring' but then after that it shows as 'Onetime' payment.
One of our donors has asked that on their email it can show that it is a recurring payment
This is the email
This is their payments list
Can this be resolved please.
Many thanks
Alison
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